Frequently Asked Questions

Where does Yusrmanzil deliver?

We currently deliver exclusively within the United Arab Emirates (UAE).

How much is delivery?

Our current Premium Delivery option is shown as free (AED 0). The final delivery option and charge, if any, shown at checkout apply to your order.

How long does delivery take?

Our current Premium Delivery estimate is approximately 3 days. Delivery times are estimates and can vary because of carrier, location or circumstances outside our control.

Is Cash on Delivery available?

Cash on Delivery is available where it is shown as an option at checkout.

What is the return period?

You have 15 days after receiving your item to request a return, subject to the eligibility conditions in our Returns & Refund Policy.

How do I request a return?

Email support@yusrmanzil.com with your order number and the reason for your request. Please do not send an item back before receiving return instructions.

How can I track my order?

Use the tracking information provided with your order when available. If you need help, visit our Track Your Order page or email support with your order number.

How can I contact Yusrmanzil?

Email support@yusrmanzil.com.